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***Announcement: We’re excited to inform you that we will be merging the Fios and Wireless Communities to a unified Verizon Community with a new look and feel throughout. If you are interested in what specifically has changed, please see the New Revamped Community article under the Featured Topics.***
How do I stop Verizon from sending me texts?
karens22
Member

Every month I get text messages from Verizon that my bill is ready and that my payment is made.

I go to my profile online, manage my alerts, and de-select text message for bill and payment. Yet every month  I still get these unwanted texts.  **Please** make them stop!

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Re: How do I stop Verizon from sending me texts?
vzw_customer_support
Customer Support

We understand that you desire to not receive these notifications. To make sure that we are on the same page. When you de-select these alerts, are you selecting Save or Submit Changes afterwards? BrittanyC_VZW

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