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***Announcement: We’re excited to inform you that we will be merging the Fios and Wireless Communities to a unified Verizon Community with a new look and feel throughout. If you are interested in what specifically has changed, please see the New Revamped Community article under the Featured Topics.***
How do I stop Verizon from sending me texts?

Every month I get text messages from Verizon that my bill is ready and that my payment is made.

I go to my profile online, manage my alerts, and de-select text message for bill and payment. Yet every month  I still get these unwanted texts.  **Please** make them stop!

Re: How do I stop Verizon from sending me texts?
Customer Support

We understand that you desire to not receive these notifications. To make sure that we are on the same page. When you de-select these alerts, are you selecting Save or Submit Changes afterwards? BrittanyC_VZW