How do I trade in my device?

[golfer15]

I was told I could trade in my old phone up to 5 days after activating my new one, but can't figure out how?  Help please.

[vzw_customer_support · Accepted solution]

We're here to assist, golfer15. You can take a look at trading that device in by going here: https://www.verizonwireless.com/landingpages/device-trade-in/?task=tradein . Let us know if this link helps.
TimothyS_VZW
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[DrBoyer2]

Zero help what so ever 

[vzw_customer_support]

DrBoyer2, our sincere apologies for not being helpful. Let's take a step back. Did our store representatives provide you with any packaging materials, confirmation numbers, or submission IDs when we advised where to send your device back to us? TanishaS_VZW

[KH-Michael]

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