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How do I trade in my device?
golfer15
Member

I was told I could trade in my old phone up to 5 days after activating my new one, but can't figure out how?  Help please.

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Re: Trade in phone
vzw_customer_support
Customer Support

We're here to assist, golfer15. You can take a look at trading that device in by going here: https://www.verizonwireless.com/landingpages/device-trade-in/?task=tradein . Let us know if this link helps.
TimothyS_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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Re: Trade in phone
vzw_customer_support
Customer Support

We're here to assist, golfer15. You can take a look at trading that device in by going here: https://www.verizonwireless.com/landingpages/device-trade-in/?task=tradein . Let us know if this link helps.
TimothyS_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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Re: Trade in phone
DrBoyer2
Member

Zero help what so ever 

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Re: Trade in phone
vzw_customer_support
Customer Support

DrBoyer2, our sincere apologies for not being helpful. Let's take a step back. Did our store representatives provide you with any packaging materials, confirmation numbers, or submission IDs when we advised where to send your device back to us? TanishaS_VZW

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Re: Trade in phone
KH-Michael
Moderator
Moderator

Due to the age of this thread, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic.

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