I don't know my account pin. I always use the same one, but it won't work to change admin stuff. I'm not sure if the pin was given to me, or if it was entered wrong, but I need to set me as "Acct Owner' and "Acct Manager".
I was told by chatting with Verizon that I should go to verizonwireless.com/register, then un-register the device, then re-register it. BUT, when I log into that website, it says that the device has already been registered.
What am I doing wrong?
I'm sorry you were having problems un-registering. I would be happy to help. Please reply to my private message.
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If the PIN was already entered you may just need to call customer service to have it reset. I don't believe you can cancel the account then reregister. I hope that helps.
verizon is telling me to unregister and reregister my account to become the account owner. okay, tell me how to do this. thanks in advance.
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