I have two $100 gift cards here that I have wasted a lot of time trying to apply them to my bill but it will not allow me to enter them since I have a $0.00 balance. I will never have anything other than a $0.00 balance since I am enrolled in auto pay. Further, I tried chat and the tech was useless. I tried calling and got disconnected. i tried call back option and yet to receive a call. I thought Verizon was going to be better than Altice. Also, the instructions on the paper that came with the gift card do not match any options on the web site
Jmb912, have no fear, your wireless experts are here. Learn about using a Verizon Gift Card when you have Auto Pay on your mobile account . You can pay your Verizon mobile bill with a one-time payment from a Verizon Gift Card when you’re using Auto Pay.
Important: You must have a balance due to be able to add a Verizon Gift Card as a bill payment option.
To add the card, in My Verizon through our website or using the My Verizon app:
So you would just need to pay the bill when you first get the balance with the gift card before autopay comes out.
For more information you can click on this link: https://www.verizon.com/support/gift-card-faqs/#autopay-mobile
So I have two $100 cards and did follow the instructions but...Verizon only allows me to enter one card per 24 hour period so I will spend more of my time applying this "reward" to my account tomorrow. Verizon could not make this any more difficult.