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How do you make a downpayment online?
VANWINCOOP
Member

Hello there,

I was wondering if it is possible to make a downpayment on a new iPhone 7.

After I select the options I want, and get to the checkout page, I see nothing that lets me make a down payment.

I've called Verizon, and they said there was a way.

So how do you do it?

Thanks in advance,

JAN

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Re: How do you make a downpayment online?
samanthat_vzw
Verizon Employee

VANWINCOOP, we definitely want you to be able to get your new phone ordered with the down payment to suit your preferences. You're welcome to adjust your payment information at the end of the check out. If you come across any issues online, we'd be happy to further assist with placing the order on your behalf. Our customer service team is available at 800-922-0204 and would be happy to help get the phone you need and process the down payment for you to help reduce the monthly payment costs.

SamanthaT_VZW

Follow us on TWITTER @VZWSupport

If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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Re: How do you make a downpayment online?
madicaleb
Member

I'm speaking with a Verizon representative online right now and am told there is no longer an option to add any additional down payment for devices during the checkout process. I hope Verizon can update this answer if that is true.

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Re: How do you make a downpayment online?
vzw_customer_support
Customer Support

madicaleb, having a down-payment on your device is a great way to lower the monthly cost of the installment! At this time, down payments cannot be paid online when checking out. A voluntary down payment can be paid when purchasing a device over the phone or at a local store. Does this information help?  EricaG_VZW

Re: How do you make a downpayment online?
cachorrito
Member

I was able to make a downpayment online, but I had to chat with a representative, who recreated the order and included a downpayment.  It took a while, but the representative was very helpful and eventually got it done.

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