It is disgusting the way Verizon has setup their automated phone system. Does anyone know how to reach a human to fix an issue with your phone?
I have an issue with my phone that I suspect has to do with the cell near my house. It seems like the only way to get someones attention at Verizon is to file a complaint with the FCC.
We are disheartened to hear that you are having issues with your cell phone. It's important that your device function as expected. A Private Note will be sent, so we can investigate further. -BrittanyC_VZW