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How to Change Name on bill not devices
unc85vw
Member

MyVerizon app reflects correct names, as well as vzw.com website.  Why doesn't the bill reflect the right nicknames?

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Re: How to Change Name on bill not devices
vzw_customer_support
Customer Support

I know how inconvenient it can be to not have the correct names listed on the bill. Has it ever shown up on the bill, (the name). Does each line show up as your name, or mobile number? 

-Vanessa

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Re: How to Change Name on bill not devices
vzw_customer_support
Customer Support

@unc85vw, That's a good question. How long ago did you update the names on your account? 

-Vanessa

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