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How to change my SSN

My phone broke so I went the the store too upgrade it, went through everything to find out that my SSN did not attach to any accounts, so I may have typed my SSN wrong. They sent me an email to provide the documentation to update my SSN.

I was unable to do that the store ( because my phone is broken ) so I drove back home to access my email and when I click the link to submit documentation online it says this service is temporally unavailable, by gemalto. " The server is temporally unable to service your request. "  .



I cant call customer support because my phone is broken and the link isn't working so I dont know what to do. 

Re: How to change my SSN
Sr. Member

If you mean social security number Verizon should have no reason to need that.  I never give that out to anyone.  

Re: How to change my SSN
Customer Support

We want to ensure you get the assistance you need, FreakingGravity. Please send us a Private Note for support with your SSN inquiries.