Although I live in San Diego and that is where I got my phone, apparently I have the Northern California voicemail based on the menu options available on my phone.
When I check my voicemail, the auto-attendant starts by telling me everything I don't want to know. What number called (I can see that on the screen), the duration of the call and when they called. Then after what seems like a very long time, I get to hear the actual message. Only then do I know if I want the phone number or to know when they called. Why can't the envelope information be placed at the end, so if I want it I can hear it and if I don't I can press 9 and move on.
Is this just so I'll buy premium visual voicemail?
Can my VM be switched to the SoCal version so at least the envelope can be turned off?
Please don't suggest Visual Voicemail. I do not want that.
You can turn off the envelope options, and still get the info as needed by pressing "5" during playback. This may work better for you than having it play automatically for every call.
Yes, pressing "5" will play the envelope information - what you need to do is turn the feature OFF altogether, so it doesn't play automatically with each call. That way, you won't hear it unless you press "5" during, or at the end of , the message, if yo need to hear it.
You can turn it off by calling your voicemail and wading through the following menu options - (it's a long path...but I hope it will work for you)...
4 - personal options
4-message review options - from there you should be able to toggle the envelope info on or off (I think it's option 2)
It seems they've changed menus again. I'm in Northern California too - and here's the path on my voicemail to envelope info:
4-Message review options
My apologies for the confusion - I don't use Verizon's voicemail as my default...but I can still access it as needed. The previous info was off of the pdf cheat sheet but it's obviously not accurate!!