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How to contact rebate department?

I submitted a rebate and It says invalid! I ported in my 3 lines and I was told to just provide the final bill and my rebate will be processed.

Why it so difficult to contact the rebate department and they just ket you wait for VERY LONG TIME and only just to waste the customers time! when there's an issue, you cannot contact them!

Re: How to contact rebate department?
Customer Support

We apologize for the experience, we want to make sure you get your rebate applied correctly, we do offer support on our rebate site online:!/

To contact a specific agent from our rebate team, we will ask you to contact our customer service team at 800-922-0204 so we can transfer you to the specialty team. ~Pam