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How to file a formal complaint against a corporate employee
MakaX
Member

How can I go about filing a complaint against a corporate employee. I was kicked off the phone with a corporate employee who decided to make a personal decision on my account and not a professional one. Additionally he terminated the phone call when I called him out on it. 

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Re: How to file a formal complaint against a corporate employee
vzw_customer_support
Customer Support

I'm sorry to hear about the situation. I can certainly pass your feedback along. Did you have your account adjusted to the way you wanted? Could you provide me more details on the situation? TaylorH_VZW

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