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Correct Answer!
How to update CNAM for a dual sim phone
nclouser7
Member
‎02-26-2022 09:51 AM

How can I get the CNAM updated for my number to show my correct name.  I have a dual SIM phone and SharedID does not work with it.  I have had the same number for 5+ years and the wrong name still comes up on Caller ID

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Correct Answer!
Re: How to update CNAM for a dual sim phone
vzw_customer_support
Customer Support
‎02-28-2022 09:58 AM

Hi, there! Share Name ID is available on all voice-capable devices, account types and price plans, excluding Prepaid plans, Number Share, My Numbers, and Dual SIM. 

*Breanna

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