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Hulu upgrade to no ads if Disney Bundle is part of your plan
lemonb
Member

I switched over to the unlimited plan which includes the Disney Bundle so it is not an add-on.  So how can I upgrade Hulu to no ads?  

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Re: Hulu upgrade to no ads if Disney Bundle is part of your plan
vzw_customer_support
Customer Support

I can definitely help you with your inquiry about Hulu with no ads. If you had The Disney Bundle through Hulu or have already subscribed to Hulu (with Ads) and used the same email address you use for Hulu for The Disney Bundle, you can sign up for Hulu add-ons at any time through http://spr.ly/6600zHnc6 or via Hulu Customer Service. Your Hulu bill will be credited for The Disney Bundle or Hulu subscription, depending on the service to which you previously subscribed.

If you purchased The Disney Bundle through Disney or have already taken The Disney Bundle included in your plan, follow these steps to add Hulu (No Ads) to your bundle:

  1. Cancel The Disney Bundle
    1. Go to Add-ons and apps in My Verizon
    2. Scroll to Disney+ and choose Manage add-on
    3. Click Cancel my subscription

      Note: If you have The Disney Bundle included in your plan you will be able to re-enroll in the bundle at a later step in this process. If you have the Disney+ promotion you will not be able to re-enroll and receive the rest of your 6-months free.
  2. Sign up for Hulu (No Ads)
    1. Visit Hulu's sign-up page
    2. Select sign up now
    3. Create your account and purchase your subscription (use the same email address you are using for your Disney Bundle through Verizon)
  3. Re-enroll in The Disney Bundle included in your plan
    1. Go to Add-ons and apps in My Verizon
    2. Click View all Add-ons
    3. Click Disney Bundle
    4. Choose Get it now and follow the prompts.
    5. Log in to your account and activate the Hulu subscription.

This link shows you more information: http://spr.ly/6602zHnc8

-Jordan

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Re: Hulu upgrade to no ads if Disney Bundle is part of your plan
lemonb
Member

Your answer did not help.  If Disney Bundle is part of my plan how do I change the type of Hulu within the bundle within my plan?

I've tried cancelling the add on within my plan but could not change the Hulu option to NO ADDS.

 

 

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Re: Hulu upgrade to no ads if Disney Bundle is part of your plan
vzw_customer_support
Customer Support

@lemonb

 

I'm sorry that those instructions didn't work for you. I'm confident we can help get this sorted out for you.

 

Did you already have an active Hulu account when you enrolled in our Disney Bundle subscription?

 

-Tony

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Re: Hulu upgrade to no ads if Disney Bundle is part of your plan
lemonb
Member
Before we switched to the Unlimited Play More & Do More plan, phone # ***-***-**** had Disney + and Hulu with Ads.  So, when we switched to the unlimited plan and signed in to Hulu we used the sign in info from******* which did not give us the option to upgrade to NO Ads.
 
I went ahead and signed up using a different log in for Hulu and selected "NO ads" because there was no easy way to upgrade.  Now I would just like the $6.00 credit to my Verizon account.
 
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Re: Hulu upgrade to no ads if Disney Bundle is part of your plan
vzw_customer_support
Customer Support

 

lemonb Hi, I happy to learn you now have the Disney+ and Hulu for free. I'm not sure what the $6.00 credit is for. Our free subscription is not for the add free. That is something extra you would pay for.-Dolores

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Re: Hulu upgrade to no ads if Disney Bundle is part of your plan
acraftylady2
Sr. Member

Not a good idea to post your phone number on a public message board.  

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