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I can hear caller but they cannot hear me
Mebner27
Member

Hi, I can hear callers perfectly and usually 2-3 bars, but they cannot hear me. How do I fix this? It’s been getting worse the last 4-6 months in my area zip code 21014. 

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Re: I can hear caller but they cannot hear me
vzw_customer_support
Customer Support

Reliable service is a must and we are here to help with any service concerns. Please elaborate more to be on the same page. Is the issue happening with all the phone calls? Does the problem go away if you are in a different area or ZIP Code?

~Vic

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