Skip to main content
Accessibility Resource Center Skip to main content
Personal Business
Español

Choose your cart

Choose your cart

Get up to $500 when you bring your phone. Plus, waived smartphone activation fee when you buy online. Limited time offer.
end of navigation menu
Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Correct Answer!
I can hear caller but they cannot hear me
Mebner27
Member
‎07-18-2022 02:22 PM

Hi, I can hear callers perfectly and usually 2-3 bars, but they cannot hear me. How do I fix this? It’s been getting worse the last 4-6 months in my area zip code 21014. 

0 Likes
Reply
1 Reply
Correct Answer!
Re: I can hear caller but they cannot hear me
vzw_customer_support
Customer Support
‎07-20-2022 02:26 PM

Reliable service is a must and we are here to help with any service concerns. Please elaborate more to be on the same page. Is the issue happening with all the phone calls? Does the problem go away if you are in a different area or ZIP Code?

~Vic

0 Likes
Reply