Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
Showing results for 
Search instead for 
Did you mean: 
I can't apply " new " Verizon Dollars to my FIOS bill

I have applied for and received the new Verizon credit card. I've been earning " new " Verizon Dollars. I can apply these earned dollars to my Verizon cellular bill but Can Not apply them to my FIOS bill. The option to apply them is there, however an error message pops up and says try again later. I've been trying for two weeks.

Anyone else have this issue? It makes the credit card a lot less valuable.

I've called FIOS three times and not one agent has ever heard of Verizon Dollars.