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I changed my number and now the old owners name displays when I call a landline. Is there any way to change this?
fedupwithu2
Member

I changed my number with Verizon and now whenever I call a landline, that person's caller id lists the old number owners name along with my phone number. I've tried to get Verizo to fix this, using the customer service chat and they were unable to fix it. Any idea how to change this to my name?

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Re: I changed my number and now the old owners name displays when I call a landline. Is there any way to change this?
vzw_customer_support
Customer Support

I apologize for the inconvenience, we’ll get this figured out. Here's how to update your name:http://www.verizonwireless.com/search/vzwSearch?Ntt=caller%20id%20name&nav=Global&gTab=undefined



AyaniB_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: I changed my number and now the old owners name displays when I call a landline. Is there any way to change this?
LENNYEDGE
Sr. Member

one clue. check if porting numbers  complete from old and new provider. its possible. i had a number that 5 others has as the same.

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Re: I changed my number and now the old owners name displays when I call a landline. Is there any way to change this?
vzw_customer_support
Customer Support

I apologize for the inconvenience, we’ll get this figured out. Here's how to update your name:http://www.verizonwireless.com/search/vzwSearch?Ntt=caller%20id%20name&nav=Global&gTab=undefined



AyaniB_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

View solution in original post

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Re: I changed my number and now the old owners name displays when I call a landline. Is there any way to change this?
fedupwithu2
Member

I have already tried this and it didn't work. I don't care if the name displays "wireless caller" or my name, I just don't want it to say the previous number owners name. I'm going to try this again because I read it doesnt always work right away.

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Re: I changed my number and now the old owners name displays when I call a landline. Is there any way to change this?
fedupwithu2
Member

I've now tried "share name id" twice and my number still showed the last owners name when calling a landline. This is ridiculous that the name can't be changed since it's my number now that I pay for. What else can be done about this???

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Re: I changed my number and now the old owners name displays when I call a landline. Is there any way to change this?
vzw_customer_support
Customer Support

Having what you want to show for land line caller ID is a must, fedupwithu2. We have sent you a Private Message. Please respond to only that message, we certainly want to help you with this issue.

StevenG_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: I changed my number and now the old owners name displays when I call a landline. Is there any way to change this?
fedupwithu2
Member

I've replied to the private message sent.

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Re: I changed my number and now the old owners name displays when I call a landline. Is there any way to change this?
Lieberman01
Member

I have this issue as well. How do I change ownership of my phone number so it shows my name?

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Re: I changed my number and now the old owners name displays when I call a landline. Is there any way to change this?
kh-taylarie
Moderator
Moderator

Due to the age of this thread, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic.

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