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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
I hate verizon

I had to call 7, yes seven times over the last month to complain that my bill was incorrect after changing my plan. Talked to a manager? also with no success. I will change carrier in the near future after being with verizon since their inception. I also was sent a free basic phone that I did not request and was auto activated killing my service to my existing phone. This was after I had called numerous times to say that I did not want their phone and was told it would not be a problem! Thankfully I had a back-up phone that I was able to change to. People with weak electronic skill/know-how would have been up the creek. I may buy some of their stock, since they must make a great profit messing over their customers.

Re: I hate verizon
Sr. Member

If you were already using a 4G phone why would they send you a basic 4G phone to replace a 3g one since 3g was being discontinued?  Moat of my friends on other carriers that were using 3g phones got free basic 4g phones as replacements.  

Re: I hate verizon
Customer Support

Hi there! Thank you so much for contacting us tonight. I understand your concern, and I want to let you know that Verizon does offer free CDMA loyalty upgrades on Postpaid accounts, and we offer a $50 - $150 instant credit when upgrading from a 3G Non-CDMA device to a 4G LTE / 5G device on Prepaid.


Re: I hate verizon

I had a billing issue in 2018 and we finally resolved it a year later. What an ordeal. Finally took a business analyst to resolve.


I'm on to the next one.

Not sure how much I can take.