My zip code is 2394 I live on jeb Stuart highway I get .40 mbps but have almost full 4g signal all the time.. just down the road from me (about 2 miles) there was a new tower put up and I get about 60mbps. I went to the small verizon store near me and the workers said they knew the towers have been slow around the area, I thought there was something wrong with my Samsung s5 phone is why I went. I was releaved to see higher speed tests away from my house I just bought the phone.
We always want you to get the best speeds possible, Jessiemedley. Let's take a closer look. Can you please provide the full 5 digit zip code? When did the slow speeds start? Are any other Verizon users having a similar experience? Is this happening both indoors and outdoors?
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!