I just changed my plan for six phones. And I lost all of my promotional credits for five phones. What is going on? Where is my credit? If I knew that I am losing my promotional credits, I would not change to current plan at all. Please help me. What should I do?
I would love to help you figure this out. We never want you to lose your discounts or promotional credits. Please send a Private Note here or contact us on our support online at Facebook.com/Verizon or via Twitter @VZWSupport.