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I lost my credit
haha511
Member
‎11-10-2020 04:30 AM

I just changed my plan for six phones. And I lost all of my promotional credits for five phones. What is going on? Where is my credit? If I knew that I am losing my promotional credits, I would not change to current plan at all. Please help me. What should I do?

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Correct Answer!
Re: I lost my credit
vzw_customer_support
Customer Support
‎11-12-2020 04:53 AM

I would love to help you figure this out. We never want you to lose your discounts or promotional credits. Please send a Private Note here or contact us on our support online at Facebook.com/Verizon or via Twitter @VZWSupport. 
JavierD_VZW

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