I really need to speak to someone about my account

[cindijohnzon80]

My service was suspended for non-payment yet I made a payment yesterday then I had to make a payment again for the same amount today I’m so confused and I cannot get a hold of anyone every time I try it says that an agent is not available to talk to me

[vzw_customer_support]

Good morning! We thank you for the payments made, and  understand the importance of knowing your account status. To better assist you, please check the Private Note we sent.

[Ann154]

You might have to deal with the Financial services department at 866.266.1445 to verify what you owe to restore your service.