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I sent in my iphone 7 to receive a verizon discount of $315 back in february
samanthamlarsen

i never received the $315 discount on my acct for verizon has anyone else ever had this problem? it was for a returned iphone 7 that i sent via fed ex/ups 

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Re: I sent in my iphone 7 to receive a verizon discount of $315 back in february
bearone21
Leader

tracking confirmed it was received?  call cs, 1-800-922-0204

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Re: I sent in my iphone 7 to receive a verizon discount of $315 back in february
vzw_customer_support
Customer Support

Not receiving your Trade-In discount of $315 is worrisome, and we want to help! To gain clarity, was this discount a lump sum credit, or monthly promotional credit? How did you complete your Trade-In submission to receive the label for the FedEx package? Please provide additional details.

 

ChakiaH_VZW

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