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Incorrect Data Usage Tracking
wordydogfish
Member

This month, July 2021, the data usage tracking on My Verzion on verizon.com has been messed up. Sometimes it will show '0.00 null' when trying to display the data usage. This obviously is not correct. Has anyone else noticed this problem?

 

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Re: Incorrect Data Usage Tracking
vzw_customer_support
Customer Support

Wordydogfish, thank you so much for reaching out and providing us with these details. We do want to make sure that you know your data usage for the month. If you dial #DATA from your cell phone, do you receive a text message with the data usage? 

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