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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Incorrect Data Usage Tracking
wordydogfish
Member

This month, July 2021, the data usage tracking on My Verzion on verizon.com has been messed up. Sometimes it will show '0.00 null' when trying to display the data usage. This obviously is not correct. Has anyone else noticed this problem?

 

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Re: Incorrect Data Usage Tracking
vzw_customer_support
Customer Support

Wordydogfish, thank you so much for reaching out and providing us with these details. We do want to make sure that you know your data usage for the month. If you dial #DATA from your cell phone, do you receive a text message with the data usage? 

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