Cleighto, extra costs are never something that my budget wants to see. Let's get to the bottom of your charges. Which plan do you currently have? How many lines are on your account? When starting service, you will see a one-time activation fee per line. For lines that were ordered in store or with a representative, this charge is $40.00. For orders placed online without assistance, this is $20.00. Are there specific charges on your statement that are causing question? LorenB_VZW If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!