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Incorrect shipping address
Kyle33
Member

My phone order is shipping to an incorrect address through FedEx. Attempts to contact FedEx over phone did not work, and attempts to get FedEx to hold the order at a store location over their website did not work either. I have attempted to contact Verizon and have not been able to reach a representative. Any assistance would be appreciated, I need this fixed urgently. Thank you.

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Re: Incorrect shipping address
vzw_customer_support
Customer Support

It is important that you are able to get your package rerouted. We have sent you a Private Note.

 

PeterP_VZW

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Re: Incorrect shipping address
aharbour
Member

I also have an issue where I went through the process to change the shipping address only to see the order being shipped to the service address.  How do I go about getting the shipment to the correct address?  I have screenshots of the order screens, including one showing the correct shipping address.

Thanks,
Anthony

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