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Increase in "VW Surcharges and Other Charges & Credits?"
bobapearl
Member

I recently added a new line on my phone. I am now looking at my most recent bill and see that I am being charged $36 for "Verizon Wireless Surcharges and Other Charges & Credits." When I look at past bills, I was only charged around $4-$5 for this portion. Why is it suddenly so much higher?

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Re: Increase in "VW Surcharges and Other Charges & Credits?"
SuzyQ
Sr. Leader
Sr. Leader

A new line activation fee is $35, and that's where it will show up.

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Re: Increase in "VW Surcharges and Other Charges & Credits?"
Snn5
Sr. Leader

When adding a line there is an activation fee.

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Re: Increase in "VW Surcharges and Other Charges & Credits?"
SuzyQ
Sr. Leader
Sr. Leader

A new line activation fee is $35, and that's where it will show up.

View solution in original post

Re: Increase in "VW Surcharges and Other Charges & Credits?"
wistar
Member

It must be extremely complicated to add a new line to an account.
How many hours of labor is required? 
What is the cost to Verizon to add a new line?

 

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Re: Increase in "VW Surcharges and Other Charges & Credits?"
KH-OrnEsh
Moderator
Moderator

Due to the age of this thread, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic.

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