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Insurance
reedjb51
Member

Insurance is terrible when I can go to Batteries RUs  have part ordered 89.00 have it repaired.  Will not charge anymore.  Cannot afford 149.00 have it replaced  fill out some form before I can pay for a phone to be shipped.  Only thing insurance is goodfor  to get new cover screens.  They crack  need order new one fron zag again.  Gone thru 5 so far this year.....

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Re: Insurance
reedjb51
Member

Ausion is terrible

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Re: Insurance
vzw_customer_support
Customer Support

We definitely do not want you to order new phones through Asurion consistently. However, you are always more than able to visit a third party location to get your screen fixed for a better price! Since they are partnered with us and not actually Verizon, this limits our assistance. And I'm terribly sorry about this! If you would prefer, we can remove your insurance to save you some money, then you can review other options. I would also highly recommend in getting an amazingly sturdy case, along with a glass screen protector. I hope this information is beneficial. MichelleH_VZW

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