Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
cancel
Showing results for 
Search instead for 
Did you mean: 
Internet Spam Blocking
jlw96
Member

Why does every option and feature work when I access my account in My Verizon EXCEPT  for the Internet Spam Blocking feature under Family Controls.  I have been trying unsuccessfully to access the feature.  It either will not load or when I finally get through to enter the email address I need blocked it says there is a problem.  Verizon needs to address this issue.

0 Likes
Re: Internet Spam Blocking
vzw_customer_support
Customer Support

Thanks for visiting the community member forum, jlw96. We want to make sure all of your features work the way you need them to. Are you trying to update your account through the My Verizon App, or online through a computer web browser. If you've tried a computer, what browser are you using? Have you tried more than one? EricW_VZW

0 Likes