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Invalid Gift Card
abhiv123
Member

I am having the same issue. Looks like from other threads, the whole community is suffering from a system glitch that Verizon has failed to rectify for a long period of time.

I bought my gift card December of last year from an authorized Verizon Wireless store. Tried using it in March of this year 2022 and it came back with the message that the 'card number is invalid'. Went back to the same authorized Verizon Wireless store. They did nada, zilch, nothing. All they could do was reprint the receipt and said call the 1-800 number and good luck.

It is now June of 2022. I wanted to use the gift card to pay for an Apple Watch and I am not still stuck with the same issue that countless others have faced with no resolution in sight by a corporation as big as Verizon. MAYBE VERIZON SHOULD OPEN A CHARITY AND SAY PLEASE DONATE US MONEY - WE ARE OUT OF IT.

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Re: Invalid Gift Card
vzw_customer_support
Customer Support

Hello, abhiv123. We want to ensure you receive the help you need to resolve this issue. We are sending you a Private Note to assist you further.

*Cassie

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Re: Invalid Gift Card
vzw_customer_support
Customer Support

Hello, abhiv123. Please respond to this Private Note to get started. 

*Cassie

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Re: Invalid Gift Card
abhiv123
Member

I had another thread started with Verizon support - Amber is working on it. Waiting for its resolution.

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