Hi, I recently sent in a 5s for trade in and received an email essentially stating deviced received is different than device expected and trade in rebate denied. They are not disputing I sent in a 5s they are disputing that its a ATT 5s
Didn't think it mattered according to the promo, just to be safe I ran it through the trade in process as a test purchase and it was accepted so I think I am being ripped off
I think they could be referring to a promotion similar to this one.
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.
Nys_om, welcome to the family. We don't want you feeling ripped off. Which device was purchased. What expectations were set with your trade? KatiM_VZW