Is a cracked screen covered under the warranty?

[MISSCOLORADO]

My screen cracked and so did my otter box, is this under warranty?  How do I go about getting it replaced/fixed?

[Weth · Accepted solution]

Physical damage is not covered under warranty.

Unless you were paying for insurance for the phone, it is up to you to repair or replace the damaged phone at your cost.

[BUBBALOYD]

how do you find if you are paying for insurance?

[Ann154]

@BUBBALOYD

It is a separate charge on your bill. 

[KH-Michael]

Due to the age of this thread, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic.

[vzw_customer_support]

Hello, BUBBALOYD. Great question! You can find this information, on your most recent billing statement. I hope this helps! CourtneyM_VZW