This is a concern of mine doll6277. Software updates are meant to improve your phone not make it worse. When was the software done? What make/model phone do you have? What happens when you try to make or receive a call?
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!