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Is there an add-on for Hulu with no ads?
Emillygrace
Member

I have my Disney+/Hulu subscription through my Verizon plan. I want the plan that has no ads on Hulu, I don't even use it at the moment because of the ads. I am willing to pay the additional amount for the no-ads version but there is no way for me to change it. Can you let me know if this is possible or if a solution is in the works for this? It seems other customers have the same inquiry based on my searches, but I haven't found any real answers about this. Please help! I don't want to have to get a separate subscription for Hulu since I'm already paying for it through my cell bill, but I am willing to pay the amount of the difference to upgrade to no ads. 

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Re: Is there an add-on for Hulu with no ads?
vzw_customer_support
Customer Support

I am so sorry for the confusion. This is a great bundle and we want you to enjoy it. You do have the option to pay additional for this service. Please review https://www.verizon.com/support/disney-bundle-faqs/ under #6 under the Existing section. This will give you the instructions on how to sign up and pay additional for the no-ads version. 

 

-Jenelle

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Re: Is there an add-on for Hulu with no ads?
Emillygrace
Member

When I first signed up I did have to speak with someone through Disney+/Hulu since I already had an account, but the new service through Verizon overrode that, and I was told by them (I believe Hulu at that point) that there is no way to add on since it goes through Verizon, and that they were supposedly working on a package to remedy this. 

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Re: Is there an add-on for Hulu with no ads?
acraftylady2
Sr. Member

No 6 under existing subscribers at the link posted should work, did it not?  

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Re: Is there an add-on for Hulu with no ads?
vzw_customer_support
Customer Support

Thanks for keeping us posted. We send you a Private Note. Please check it out. ~Gilbert

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Re: Is there an add-on for Hulu with no ads?
NoSpamPlease
Member

NO, THERE IS NOT. You have to cancel DISNEY BUNDLE, PURCHASE THE HULU AD FREE DIRECTLY FROM HULU using your same VZ email address, then re-add the Disney Bundle so IT IS NOT A VZ UPGRADE, it is a FULL HULU SUBSCRIPTION and your "bundle" is only actually giving you ESPN and Disney+.

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Re: Is there an add-on for Hulu with no ads?
Emillygrace
Member

No, the link sends me to my Hulu account, where they send me back to Verizon:

Hulu Base Plan

Hulu, Disney+, and ESPN+

You are being billed for this plan by Verizon. For billing information or to make changes to your subscription, please visit www. verizon.com .

 

 

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Re: Is there an add-on for Hulu with no ads?
Emillygrace
Member

Hi Gilbert - I don't see any private messages. 

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Re: Is there an add-on for Hulu with no ads?
Emillygrace
Member

When I go to look at my Disney+ Bundle, it says manage with Verizon.  This is so frustrating!

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Re: Is there an add-on for Hulu with no ads?
vzw_customer_support
Customer Support

Hello Emillygrace! Please follow the link below, scroll down to "Existing Disney+, Hulu, or ESPN+ subscribers", and then follow the instruction under the number 6: https://www.verizon.com/support/disney-bundle-faqs/# Let us know if you have any questions. 

~Aaron

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