I have my Disney+/Hulu subscription through my Verizon plan. I want the plan that has no ads on Hulu, I don't even use it at the moment because of the ads. I am willing to pay the additional amount for the no-ads version but there is no way for me to change it. Can you let me know if this is possible or if a solution is in the works for this? It seems other customers have the same inquiry based on my searches, but I haven't found any real answers about this. Please help! I don't want to have to get a separate subscription for Hulu since I'm already paying for it through my cell bill, but I am willing to pay the amount of the difference to upgrade to no ads.
I am so sorry for the confusion. This is a great bundle and we want you to enjoy it. You do have the option to pay additional for this service. Please review https://www.verizon.com/support/disney-bundle-faqs/ under #6 under the Existing section. This will give you the instructions on how to sign up and pay additional for the no-ads version.
When I first signed up I did have to speak with someone through Disney+/Hulu since I already had an account, but the new service through Verizon overrode that, and I was told by them (I believe Hulu at that point) that there is no way to add on since it goes through Verizon, and that they were supposedly working on a package to remedy this.
NO, THERE IS NOT. You have to cancel DISNEY BUNDLE, PURCHASE THE HULU AD FREE DIRECTLY FROM HULU using your same VZ email address, then re-add the Disney Bundle so IT IS NOT A VZ UPGRADE, it is a FULL HULU SUBSCRIPTION and your "bundle" is only actually giving you ESPN and Disney+.
No, the link sends me to my Hulu account, where they send me back to Verizon:
You are being billed for this plan by Verizon. For billing information or to make changes to your subscription, please visit www. verizon.com .
Hello Emillygrace! Please follow the link below, scroll down to "Existing Disney+, Hulu, or ESPN+ subscribers", and then follow the instruction under the number 6: https://www.verizon.com/support/disney-bundle-faqs/# Let us know if you have any questions.