I log in to your site and the page is blank. I refesh a bunch of times and then i see it. this is on google chrome. why does this happen? Please look into it. Thanks.
As a valued customer, your concerns are our concerns too. We're sorry to hear that you're experiencing problems logging in to our website and we'll do everything we can to assist you with resolving this matter. Are you attempting to log in from your mobile device, using the Mobile App, or from a PC, laptop, or tablet from our website? Based on the info you've provided here, it appears that your browser is caching on your end. Please sign out of your My Verizon account entirely and close any open browser windows. We apologize for the repeated attempts. Once completed, please re-access our authentication link at http://spr.ly/6604HdEz0; Please keep our team updated. - RobertC_VZW
I know how important it is to be able to log in to your My Verizon account. Have you tried clearing your browser's temporary files, cache, and cookies? Have you tried making sure that you're completely logged out of your My Verizon even in the app?
Thank you for bringing this to our attention, 9wood. I want to make sure you are able to log in. Does the same happen if you clear your cache and cookies? Do you have the My Verizon application?