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It's stuck on activating
mariemissy28
Member

It keeeps going back to activate screen have done everything please help

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Re: It's stuck on activating
vzw_customer_support
Customer Support

We want you to have a fully functioning device, Mariemissy28. What device are you having issues with? Could you please specify the make and model? Have you tried to do the factory reset on the device while it is unable to power up?

JoshuaT_VZW Follow us on TWITTER @VZWSupport If my response answered your question please click the Correct Answer button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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Re: It's stuck on activating
mariemissy28
Member

It did not wrk it comes on goes all the way then won't go past activation mode.   I had to just by a new phone

Sent from Yahoo Mail for iPhone

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Re: It's stuck on activating
lukevinyl
Sr. Member

Sounds like you need to activate the sim card that is in the device if it is not allowing past the activation screen. Call 1-800-922-0204 from a different phone to give them the IMEI/ICCID(Sim)#....

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Re: It's stuck on activating
vzw_customer_support
Customer Support

I depend on my phone for everything, I know you feel the same. Let's get your phone activated as soon as possible. So that we can assist further, I sent you a Private Message.

RosanneM_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: It's stuck on activating
itsaiza
Member

I'm having the same problem!! 😞

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Re: It's stuck on activating
KH-Michael
Moderator
Moderator

Due to the age of this thread, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic.

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