James was great helping me out today. First lady I talked to was an blockhead. Then I got James and he handled the problem caused by fraudulent purchase 2 months ago. Also let me know I could save a couple bucks by upgrading my plan. Thanks James!!
I’m so glad to learn that James was able to provide you the stellar Customer Service experience that you deserved. Thank you for sharing this feedback. We are happy when our customers are happy.
Please know that we are here should you have any further wireless questions or concerns. Thank you for being the best part of Verizon Wireless. Have a great rest of the day, and stay safe!