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Jetpack Runnig Data Usage Graph

My Verizon 4G LTE Jetpack no longer refreshes my data.  I recently changed my plan, but I have done so in the past without consequence.  Verizon has or recently had employees on strike, still Verizon says there's no consequence to consumers.  Whatever the reason, I still don't have real time access to my data  usage.  The My Verizon app for android is showing data usage more than 12 hours old.  Is my anxiety unwarranted?

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Re: Jetpack Runnig Data Usage Graph
Customer Support


It’s important that you’re able to easily monitor your wireless data usage for your Jetpack device. I’d love to help.

Which model Jetpack device do you have? I’d like to further investigate this issue for you.

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