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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Just switched over to Verizon - Terrible provider
katakatone
Member

I just switched over to Verizon through a great deal, there is no way other providers can provide or match this kind of deal so switching over was no brainer. But once I have switched over, internet is so horrible, so many blind spots, my previous provider worked on most of the hikes I used to go on as well, Verizon typically doesn't work anywhere. At work around Golden Colorado, the service is so bad I have no words. How is this company ranked anywhere even whatever that JD Edward stuff is. 

Customer service is good typical I mean of course we want the best and bla and bla, and more bla.... And coverage, the coverage maps are not accurate, please! I used to take meetings along my route and now I cannot even do that because of the terrible unreliable service. I have lived in 5 countries and 3 continents, 3rd world countries too, but yet they were better than this. I am very disappointed, I will shift over back to the provider that I was on in a heartbeat as soon as I find a deal, they were AWESOME. ZERO ISSUES with them.

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Re: Just switched over to Verizon - Terrible provider
vzw_customer_support
Customer Support

katakatone, I'm sorry to learn you are not happy with our service. We are here to troubleshoot any issues you may be having at this time. We work hard to provide the best service but like every other carrier, no one can provide service 100% of the time. If you would like to continue, and troubleshoot let us know. We want nothing more than to make you a happy customer. Just to confirm, you have both cellular and data roaming turned on? -Dolores

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