Verizon prompted me for months to save money by switching to a cheaper plan. It seems to be the norm for businesses to upsell customers on more expensive products and services. Although I chose not to downgrade, expecting to need hotspot and more data, Verizon’s gesture was a pleasant surprise.
We are glad to hear that you are happy with your plan. Please feel free to let us know if you ever need anything in the future. We will always be standing by ready to assist you with anything necessary! DavidR_VZW