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Live chat
Krista_K_
Member

Is verizon live chat no longer available?

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1 Solution

Correct Answers
Re: Live chat
vzw_customer_support
Customer Support

Having your options available is important, and we want to be here for you when and how you need us. Here are some FAQs that will help answer your chat questions.  Click this link http://vz.to/1GUtpii for the most current chat optons. Was there something we cold help you with? We are able to assist from here too. Let us know if this answers all your questions.


CheriS_VZW
Follow us on Twitter @VZWSupport


If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Live chat
Ann154
Expert
Expert

They might be closed for the night.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Live chat
elainacole
Member

How can you tell if the chat is available or not? First it sends me to the "virtual assistant". Then if that doesn't help you said to check if live chat representatives are available, I push the chat button and this blank screen comes up. I have tried it several times in 3 different web browsers over the last few months and nothing has changed. How do you actually chat with a representative!!??

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Re: Live chat
tbo27
Sr. Member

go shopping that's usually when they pop

Re: Live chat
vzw_customer_support
Customer Support

Having your options available is important, and we want to be here for you when and how you need us. Here are some FAQs that will help answer your chat questions.  Click this link http://vz.to/1GUtpii for the most current chat optons. Was there something we cold help you with? We are able to assist from here too. Let us know if this answers all your questions.


CheriS_VZW
Follow us on Twitter @VZWSupport


If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Live chat
Nubianskater
Member

I'd like to buy a $100 gift card I need to know the value of the points to purchase a Gift Card

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Re: Live chat
vzw_customer_support
Customer Support

Hi Nubianskater,


We are so excited to hear that you are loving the Verizon Wireless Smart Rewards points. Click here to sign into your Smart Rewards http://www.verizonwireless.com/wcms/myverizon/smart-rewards.html and use your points.


Thanks,
PamelaF_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Live chat
gsecor924
Member

Hello?  Live chat available or not????

 

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Re: Live chat
kh-taylarie
Moderator
Moderator

Due to the age of this thread, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic.

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