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Local Verizon Store
FrankieCasey
Member

Today I was going to verizon to switch phones but my car ended up breaking down while I was waiting my turn.  My turn came so I took my wife and 2 kids in so that they wouldn't have to be in the hot sun while we waited for our help to come fix my car. Verizon turn my wife and kids away for coming in for air!! I know that they have a limit but there was on 4 people at the time! I think they need to have some consideration for people that had a issue at that moment! We left with no new phone and if I didn't have a contract with them I would have ended it at that moment! 

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Re: Local Verizon Store
Tigerstep
Sr. Member

Was there no other business near by? Did they have a mask?

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Re: Local Verizon Store
vzw_customer_support
Customer Support

FrankieCasey, we are concerned to hear about your experience at one of our store locations. Currently, with the ongoing pandemic, there are certain restrictions and limitations in place to protect the health of both our customers and employees. However, if you need assistance with placing an order, we are happy to assist you in any way possible here via this platform.

 

 

JoshuaC_VZW

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