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Long wait times
lrbowler
Member

I was on hold for over 40 minutes then got hung up on, I'm now back on hold and still waiting. I just switched to Verizon and am now sorry, I've had nothing but issues and can't get to customer service. I tried the on line chat but that didn't work, any suggestions? I thinking about switching back

Re: Long wait times
vzw_customer_support
Customer Support

lrbowler, your time is valuable and we are here to help. We are sorry to hear about the troubles you are experiencing to reach a customer support team member. We are here to help save you a phone call. How can we help you today? -Sylvia

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