Accessibility Resource Center Skip to main content
Get it fast with In-store & curbside pickup or same day delivery.
Losing internet connection often
William501
Member

I've been with a Verizon about 2 weeks I got a Moto g power 2021. When I'm at home inside or outside my house using the internet my phone is constantly  losing connection I have to go to airplane mode and click it off and on a couple of times and it'll connect back. It just lost connection while I'm typing this. I hope I didn't make a bad decision by switching to Verizon. My zip code is 72076 and it just list connection again, this is very frustrating. Please help.

0 Likes
Re: Losing internet connection often
vzw_customer_support
Customer Support

Welcome to the Verizon Wireless family, William501! We sincerely apologize for the delayed response. I rely on my service every day, and want to make sure you can as well. Does this specifically happen while in or near your home, or everywhere you go? Do you have Wi-Fi available for use within your home?

 

 

0 Likes