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Lousy communications
algum
Member

Corporate America is so weak and gutless.  There is no way to communicate without going through chat which is a worthless garbage .  Just because they type happy little notes in no way does that help the chat.  You type a question, wait 10 minutes and the chat person has no idea what the question is.  USE EMAIL so your customers can save THEIR valuable time. I tried to buy a new Iphone as a current verizon customer and disconnected. $700 you won't see from me.

Re: Lousy communications
Tigerstep
Sr. Member

If you value time, you'd order online yourself instead of wanting reps to do everything.

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Re: Lousy communications
working3
Member

UGH, I have the same issues.  I am ready to go too another carrier.  I am tired of paying top dollar and getting horrible customer service.  

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Re: Lousy communications
vzw_customer_support
Customer Support

working3,

We prefer your experience to be issue free. Help is here, and we want you to see value. Please share details. What concerns you?

KatiM_VZW

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