Amy101, we are truly sorry to hear about your overall experience with upgrading your device. Making sure you always receive accurate information is important. We would like the opportunity to take a closer look at the details of your concern. We have sent you a Private Message. Can you please respond to that message? Thank you.
So you came to post about a $150 undeserved credit cause you angry? Unless I misread that word jumble correctly.
My phone was purchased from the manufacturer directly. I wish I could complain on social media Verizon "only" gave me a $150 credit. 🤣