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MY PHONE NUMBER IS COMING UP "POTENTIAL SPAM"
hayjoh66
Member

Not sure why but after 31 years with the same phone number, everyone I call is now telling me that my calls are showing up on their caller id as "potential spam".  I don't know how I ended up on this list.  I make my living on the phone but I don't do any cold calling.  I only call established clients.  It's possible that my number was spoofed without me knowing it, but now I'm on a suspected "potential spam" list and I want off it.  Who can make that happen and how do I contact them?

JHH-HOUSTON

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Re: MY PHONE NUMBER IS COMING UP "POTENTIAL SPAM"
vzw_customer_support
Customer Support

Im so sorry to learn that you have encountered this issue. I do not want any issues to hurt our long-term relationship. Please let me help you here with getting this fixed.

 

Please click https://www.verizon.com/support/share-name-id-faqs/ and follow the steps to correct the name ID.

 

I trust this will be helpful.

 

-Roni

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Re: MY PHONE NUMBER IS COMING UP "POTENTIAL SPAM"
hayjoh66
Member

I"m not sure you are understanding my issue.  Every time I call out on my cell phone it is coming up on the phone I'm calling as "Spam" .   The number  that is displaying with that call is correct.  So I need to change my ID?  Please expand on that. 

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Re: MY PHONE NUMBER IS COMING UP "POTENTIAL SPAM"
vzw_customer_support
Customer Support

We want to ensure your Share Name ID is displaying properly, hayjoh66. Please use this link: https://www.verizon.com/support/share-name-id-faqs/ for additional support and information about how to set it up for your line! *Cheyenne

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