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Correct Answer!
Message usage not showing texts
aball2011
Member
‎11-12-2020 04:05 AM

All of a sudden the only messages showing on my usage history, are picture messages. Starting on 11/10/2020. I can see all texts and picture messages before then. But now it is only showing picture/video messages. What happened???

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Correct Answer!
Re: Message usage not showing texts
Ann154
Expert
Expert
‎11-12-2020 04:27 AM

Did you change your phone model around that time or make any other changes to your account or phone? 

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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