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when I go to make a call even to dial my voicemail it says mobile network not available. My bill was paid I can receive calls I can receive text wifi and data as normal but I cannot make phone calls I have a Motorola MOTO X through Verizon does anybody have any idea why this is occurring? My phone is in superior condition and I've tried resettineg it and everything
The phone is connected to the Verizon Wireless network, right? What is your zip code? Have you tried re-seating your SIM card?
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.
Yes its connected to Verizon. 85023. I think it might have something to do
with my sim card being locked. my sim card reader says that everything's
fine but I believe it has something to do with my sim card being locked on
lockscreen when I first power on my phone
I am having the same problem is South Carolina
Do we just wait or is there a site to report the problem?
They keep telling me to call like I can
Do u have motorola? They r very helpful
tglesmann,
That's odd, we definitely need to get to the bottom of this. It's important for you to have service. What's your zip code? I don't see any outage reports in that state.What's the specific zip code? Is the problem in a specific location? What device model? Anyone else having problems?
AdaS_VZW
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Its fixed had to restart my phone
Thanks
On Jan 2, 2015 10:13 AM, "Verizon Wireless Customer Support" <
tglesmann wrote:
Its fixed had to restart my phone
Thanks
On Jan 2, 2015 10:13 AM, "Verizon Wireless Customer Support" <
That's the first thing I would have tried. It is amazing what a reboot can fix.
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.
Do you try going to network settings and toggling the Airplane mode?
1 Navigate to your network settings >Network operator and select "Automatically"
This worked for me