Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
cancel
Showing results for 
Search instead for 
Did you mean: 
Mobile Network not available?
Shamrocks1987
Member

when I go to make a call even to dial my voicemail it says mobile network not available. My bill was paid I can receive calls I can receive text wifi and data as normal but I cannot make phone calls I have a Motorola MOTO X through Verizon does anybody have any idea why this is occurring? My phone is in superior condition and I've tried resettineg it and everything

Labels (1)
Re: Mobile Network not available?
Ann154
MVP MVP
MVP

The phone is connected to the Verizon Wireless network, right? What is your zip code? Have you tried re-seating your SIM card?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

0 Likes
Re: Mobile Network not available?
Shamrocks1987
Member

Yes its connected to Verizon. 85023. I think it might have something to do

with my sim card being locked. my sim card reader says that everything's

fine but I believe it has something to do with my sim card being locked on

lockscreen when I first power on my phone

0 Likes
Re: Mobile Network not available?
tglesmann
Member

I am having the same problem is South Carolina

Do we just wait or is there a site to report the problem?

0 Likes
Re: Mobile Network not available?
Shamrocks1987
Member

They keep telling me to call like I can

Do u have motorola? They r very helpful

0 Likes
Re: Mobile Network not available?
vzw_customer_support
Customer Support

tglesmann,

That's odd, we definitely need to get to the bottom of this. It's important for you to have service. What's your zip code? I don't see any outage reports in that state.What's the specific zip code? Is the problem in a specific location? What device model? Anyone else having problems?

AdaS_VZW
Follow us on Twitter at @VZWSupport 

0 Likes
Re: Mobile Network not available?
tglesmann
Member

Its fixed had to restart my phone

Thanks

On Jan 2, 2015 10:13 AM, "Verizon Wireless Customer Support" <

0 Likes
Re: Mobile Network not available?
Ann154
MVP MVP
MVP

tglesmann wrote:

Its fixed had to restart my phone

Thanks

On Jan 2, 2015 10:13 AM, "Verizon Wireless Customer Support" <

That's the first thing I would have tried. It is amazing what a reboot can fix.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

Re: Mobile Network not available?
thesolver
Member

Below solution is working for me. Try it.

How To Fix Mobile Network Not Available Error

Thank You.

0 Likes
Re: Mobile Network not available?
nanan
Member

Do you try going to network settings and toggling the Airplane mode?

1 Navigate to your network settings >Network operator  and select "Automatically"

This worked for me Smiley Happy

mobile network not available

Tags (1)
0 Likes