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My Verizon Blocks
Scott5643
Member

I have 4 lines and devices and trying to use the free 5 block number service on My Verizon Blocks.  It will only apply it to the device that was purchased thru Verizon and not the unlocked devices.  I never had this issue previously.  If I try to block a number on a unlocked device I get an error "We are unable to process your request please try again later"

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Re: My Verizon Blocks
vzw_customer_support
Customer Support

Hello, being on top of your blocks is vital, especially if you are administering the service. We are here to aid you in the best way possible. How are you attempting to process the block (web page, app, etc)? Have you tried using our alternate blocking options (use this link as reference: https://www.verizon.com/support/block-numbers/)? If yes, what happens?

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Re: My Verizon Blocks
Scott5643
Member

I am using My Verizon Block specific numbers temporarily via the link you provided. I get "We are unable to process your request.  Please try again later".

I have been trying for months.

 

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Re: My Verizon Blocks
vzw_customer_support
Customer Support

Hello, Scott5643. We are very sorry to hear about the trouble that has come up with using the My Verizon website to block a phone number(s). We certainly want to help with trying an alternative. Below is a link you can click on to view the step by step directions on how to block a phone number using the My Verizon app as opposed to the using the My Verizon website. Let us know if you can block a phone number(s) using the My Verizon app. Thank you. http://spr.ly/6609HT4fl BrettA_VZW 

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