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My Verizon is temporarily unavailable
JGASCH7071
Member

When attempting to log into my "My Verizon" account to switchover to AOL email, the login fails with "My Verizon is temporarily unavailable." It has been that way for the past four weeks. I can't complete the email migration as long as I can't login. I had to create a new account to post this message.

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Re: My Verizon is temporarily unavailable
JGASCH7071
Member

My problem has been resolved. I was able to contact tech support by

phone. They "reset" my account, so then I was able to login. Then they

gave me a new password. All of OK now.

View solution in original post

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Re: My Verizon is temporarily unavailable
vzw_customer_support
Customer Support

HelloJGASCH7071. Help has arrived. Let's review your log on concerns together. To clarify, are these issues happening with your My Verizon wireless or Fios log in? Thanks in advance.

KristieQ_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: My Verizon is temporarily unavailable
vzw_customer_support
Customer Support

JGASCH7071,

Time is valuable. Our apologies you have spent so much time on this situation. Let's make sure you get the experience you deserve. Although we do not support FIOS/DSL service fully through this page, I'm confident that our FIOS/DSL team will be able to shed some light on your issue. Please reach out to them http://on.fb.me/20wQgwy for assistance on their direct Facebook page.

JenelleR_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: My Verizon is temporarily unavailable
JGASCH7071
Member

Hello Jennelle,

Thank you for the reply. However, the FB page you recommended is a

Verizon FIOS TV page. My problem is with access to Verizon Webmail. I

posted a message there anyway, but I'm done anticipate help with my issue.

-John [removed]

Personal information required by Verizon Wireless Terms of Service

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Re: My Verizon is temporarily unavailable
JGASCH7071
Member

My problem has been resolved. I was able to contact tech support by

phone. They "reset" my account, so then I was able to login. Then they

gave me a new password. All of OK now.

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Re: My Verizon is temporarily unavailable
tbint62
Novice

Can you still login??

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